Effective date: 19 August 2025

1) Who we are

Dynamic POS we provides POS hardware, supplies, and inventory software.
Email: [email protected] • Address: 209/1, M.R. Khondorkar Tower, Box Culvert Road, Motijheel, Dhaka-1000 • Phone: +8801568-393815

2) Information we collect

• Identity & contact: name, company, email, phone, billing/shipping address.

• Account data: usernames, hashed passwords, preferences.

• Transaction data: orders, invoices, payment status (we don’t store full card details).

• Device & usage: IP, browser, device type, pages viewed, logs (for security and analytics).

• Support data: messages, screenshots, diagnostic files you share.

• Cookies & similar tech: to keep you signed in, remember preferences, and measure performance.

3) How we use information

• To fulfill orders & provide services (contract).

• Account & support (legitimate interests/contract).

• Payments & fraud prevention (legitimate interests/legal obligations).

• Product improvement & analytics (legitimate interests).

• Marketing communications with your consent (you can opt out anytime).

• Legal compliance (tax, audit, and regulatory requirements).

4) Sharing your information

We share data with trusted service providers only as needed—payment gateways, shipping/courier partners, email/IT providers, analytics, and warranty OEMs. We may disclose information if required by law or to protect our rights.

5) International transfers

If data is transferred outside your country, we use appropriate safeguards consistent with applicable data-protection laws.

6) Data retention

We keep data only as long as necessary for the purposes above—for example, invoices and order records are typically kept 5–7 years to meet legal and tax requirements.

7) Security

We use administrative, technical, and physical safeguards to protect your data (e.g., encryption in transit, access controls). No method is 100% secure, but we strive to protect your information.

8) Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or withdraw consent. To exercise these rights, email: [email protected]. We’ll respond within a reasonable time.

9) Cookies

You can manage cookies via your browser settings. Blocking some cookies may affect site functionality. If you use analytics/ads cookies, show a banner and obtain consent where required.

10) Children’s privacy

Our services aren’t directed to children. Do not create an account or purchase if you are under the legal age to contract in your jurisdiction.

11) Third-party links

Our site may contain links to third-party websites; their privacy practices apply to those sites.

12) Changes to this policy

If we make material changes, we’ll update this page and change the Effective date.

13) Contact

Email: [email protected] • Address: 209/1, M.R. Khondorkar Tower, Box Culvert Road, Motijheel, Dhaka-1000 • Phone: +8801568-393815